Your Business Agenda: Consumer Guarantees
It is so important to research any product you are buying for your business agenda, and it can be as easy as calling an Avaya Gold Partner expert who will talk you through modern and valuable capabilities of communication technologies. Knowing exactly what it is a business requires, and having told the relevant vendor or big telco what they require, a key guarantee which applies is:
Is the product fit for any purpose that the consumer made known to the business before buying (either expressly or by implication), or the purpose which the business said it would have been fit for.
Time and time again, I talk to disgruntled small business owners who have come to me asking to fix a phone system they recently bought. Problems include the phone system not having been installed properly (such as lines being connected), not coming with features that were expected to come with the system.
Very rarely do small business owners seek remedy, and this comes back to the David and Goliath situation, where they are put on hold or the costs of bringing the dispute to court are too big.
The Live Communication Difference
Being a specialist telecommunications business we know the everyday problems that small businesses face, and the struggles it can be to get a phone system running after having dealt with a company that proved too difficult to deal with.
It is important that we get to know our clients and understand the purpose for which they require a phone system. Having this knowledge, we can navigate the complexities of office space, location and data speeds to deliver a solution which staff of the small business can transition into using straight away.
Our experts will create a cost-assessment of your current phone system product and related services and compare it to what a new system and service plan will cost.
